If necessary, download Adobe Acrobat Reader.
This free software allows you to fill in the RMA PDF electronically (no need to print and scan!).
This is a de facto world standard for electronic documents.
Download the RMA PDF here:DOWNLOAD RMA FORM
Save the file onto your PC.
Open it with Adobe Acrobat Reader.
Fill out the PDF and save a copy onto your PC.
When you are done, email the filled-out PDF, along with any supporting files (such as log files or images), to our Service Department:
We will supply you with an RMA number and instructions for returning the equipment upon receipt of the form.